Privacy Policy

At Zentec, protecting your privacy is our top priority. We are committed to being transparent about how we collect, use, store, and share your personal and organizational data. This Privacy Policy applies to users of our website and services, including HR management, payroll processing, employee benefits, and compliance tools (collectively, the “Services”).
By using our platform, you agree to the practices described below.

Information We Collect

To provide and improve our services, we collect several types of information:

Information you provide directly:
This includes your name, contact details, job title, company information, payroll data (salary, bonuses, deductions), employee demographics, attendance records, leave balances, benefits enrollment, and performance evaluations.
Automatically collected data:
We gather technical details such as your IP address, device type, browser, location data, and usage patterns within our platform. This helps us improve functionality, diagnose issues, and enhance security.
Third-party data:
Information may also come from integrations with payroll providers, background check services, attendance tools, or HR systems you connect with our platform.

All collected data is essential for delivering a seamless, compliant, and efficient service experience.

How We Use Your Information

Your data is utilized to:

Accurately process payroll, including taxes, benefits, and statutory deductions.
Manage employee records such as attendance, leave, benefits, and performance reviews.
Ensure compliance with local labor laws, tax regulations, and statutory reporting requirements.
Provide customer support and respond to inquiries efficiently.
Send important notifications about service updates, security alerts, or legal changes.
Detect and prevent fraud, unauthorized access, or other security threats.

Rest assured, we do NOT sell your personal information to third parties.

Sharing and Disclosure of Data

We may share your data only under these limited circumstances:

With trusted partners:
Payroll processors, benefits providers, banks, tax authorities, and technology vendors who assist us in delivering the Services.
With your employer:
If you access our platform through your organization, they may view your information for HR and payroll administration.
For legal compliance:
We may disclose information to comply with legal obligations or to protect our rights and the safety of others.

All partners and third parties we work with are contractually obligated to safeguard your data in accordance with applicable laws and this Privacy Policy.

Data Security and Storage

We employ rigorous security measures to protect your data against unauthorized access, loss, or misuse:

Data encryption both in transit and at rest using industry-standard protocols (e.g., SSL/TLS, AES-256).
Multi-factor authentication and role-based access controls to restrict system access.
Regular security audits, vulnerability assessments, and penetration testing.
Secure API connections for third-party integrations.
Data stored securely on servers located in compliant data centers with robust physical and network protections.

We retain personal data only as long as necessary to fulfill service obligations or legal requirements.

International Data Transfers

Given our global footprint, your data may be transferred and processed across borders. When this occurs, we ensure:

Compliance with applicable international data protection laws such as GDPR and CCPA.
Use of approved safeguards like standard contractual clauses to protect data during transfers.
Options for data residency tailored to clients’ regional requirements.

Your Rights and Choices

Depending on your location, you have specific rights regarding your personal data, including:

The right to access and obtain a copy of your data.
The ability to correct inaccurate or incomplete information.
The right to request deletion, subject to legal and contractual limitations.
The right to data portability, enabling you to receive your data in a usable format.
The right to object to certain types of data processing.
The option to withdraw consent previously given for data use.

To exercise these rights, please contact us. We may ask for identification to verify your request, and we will respond promptly.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:

Enable essential site functions like secure login and session management.
Analyze site usage to improve performance and user experience.
Remember your preferences and settings.
Deliver personalized marketing content (only with your consent).

You can manage or disable cookies through your browser or via the cookie consent banner on our site.

Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, legal obligations, or data handling practices. When updates are made, the revised policy will be posted on this page, and significant changes may be communicated through email or platform notifications.

We encourage you to review this Privacy Policy periodically to stay informed about how we safeguard your personal information. Continued use of our services following any changes constitutes your acceptance of the updated policy.

Data Retention

We retain personal information only for as long as it is necessary to fulfill the purposes for which it was collected. This includes the delivery of our services, compliance with legal or contractual obligations, resolution of disputes, and enforcement of our policies. Once the data is no longer required for these purposes, we securely delete or anonymize it in accordance with our internal data retention protocols and applicable legal standards.

Where specific regulatory requirements apply (e.g., tax or employment records), we will retain data for the minimum period required under those laws. We also periodically review our storage practices to ensure data is not held longer than needed.

Children’s Privacy

Our platform and services are intended exclusively for use by adults in a professional or business context. We do not knowingly collect, solicit, or store personal information from individuals under the age of 18. If we discover that we have inadvertently collected personal data from a minor without verified parental or legal guardian consent, we will take immediate steps to delete such information from our records. If you believe that a minor has provided us with personal data, please contact us immediately so that we can investigate and take appropriate action.

Third-Party Websites and Links

Our website and platform may contain links to third-party websites, tools, or services that are not owned or controlled by Zentec. These third-party sites may have their own privacy policies and practices, which are not governed by this Privacy Policy. We are not responsible for the privacy practices, content, or security measures of any linked sites. We encourage users to review the privacy policies of any third-party websites they visit to understand how their data may be collected, used, or shared by those providers.

User Account Responsibility and Data Accuracy

It is your responsibility to ensure that the information you provide on our platform is accurate, complete, and up-to-date. Inaccurate or outdated data may affect the quality of the services we provide, including payroll processing, tax reporting, and employee benefits. You may update your account details directly through your user dashboard or by contacting your employer or our support team. We are not liable for issues that arise from incorrect or incomplete data submitted by users.

Consent and Preference Management

In jurisdictions where it is required, we rely on your explicit consent to process certain categories of personal data, especially sensitive data such as health-related information for benefits, or financial details for payroll. When consent is required, you will be informed at the point of collection and given the option to agree. You may withdraw your consent at any time; however, this may limit your access to certain features or services. We also provide settings where you can manage your data preferences and communication choices directly through the platform.

Data Subject Rights

Depending on your country or region, you may have specific rights under applicable data protection laws such as the General Data Protection Regulation (GDPR) in the EU or the California Consumer Privacy Act (CCPA) in the United States. These rights may include:

The right to access your personal informationThe right to correct or update inaccurate data
The right to request deletion of your data (also known as the “right to be forgotten”)
The right to restrict or object to data processing in certain contexts
The right to request data portability
The right to withdraw consent for future processing

You can submit a data rights request by contacting us at. We will respond to all valid requests in accordance with the response timelines established by applicable laws and may ask for verification of your identity to ensure the security of your information.

Data Breach Notification

We take data protection seriously and have implemented strong safeguards to prevent unauthorized access, disclosure, or misuse of personal information. However, in the unlikely event of a data breach that compromises your personal data, we will act promptly to mitigate the impact. If required by applicable law, we will notify affected users and the relevant data protection authorities. Such notifications will include details about the nature of the breach, the type of information involved, and any recommended steps you should take to protect yourself. We are committed to transparency and will keep you informed throughout the resolution process.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal data, please reach out to us: Contact Us